For trips, accommodation and transfer packages provided by Blue Guru Conservation the following cancellation/change policy will apply:
Cancellation of trips more than 1 week before trip date:
Refund of deposit less service fees, Surin bungalow payments and cancellation fee of 1,000Bt per person.
Cancellation of trips less than 1 week before trip date:
Deposit is forfeit.
No refunds for no show.
Change of trip dates:
If for some reason you cannot make the date of the trip originally booked, it may be possible to move dates of your snorkel trip (within the same season). However, we cannot guarantee this will be possible, as it is subject to availability. We recommend you contact us as soon as possible if you decide you need to change dates.
Modification of tours:
Tours are all inclusive of the items listed on the invoice and on the website. Customers can choose to miss certain parts of a tour e.g. a meal, a snorkeling session or a transfer. In this case there is no customer refund for opting out of the items included on the itinerary.
All Surin Islands bungalow payments are non-refundable by the Surin Islands National Park and dates of bungalow bookings cannot be changed.
We recommend all guests take out a high quality travel insurance to cover the cost of cancellation or change of dates due to unforeseen circumstances.