Terms & Conditions

Please provide all information requested to help us manage your reservation and booking as quickly as possible.

Completion of the snorkeler form is particularly important as this information is required to issue boat insurance for all passengers on the speedboat. The boat insurance is processed on the day before the boat departure date so completion of the snorkeler form (including the name of specific hotel/resort at which you spend the night before the trip) is required in good time. We will not allow any passenger on the boat unless their boat insurance has been processed.

It is preferable though not necessary to provide specific information on name of your hotel/resort following the Surin trip. In this case there may some delay to your return transfer as there is a possiility you may be dropped off at the end of the transfer cycle.

If we have not received all the necessary information required to process your boat insurance by 2pm on the day preceding the trip date then your trip will be cancelled and your deposit is forfeit.

Please book as early as possible to avoid disappointment.

All of our prices are quoted in Thai Baht.

These prices may be quoted in British Pounds Sterling, US Dollars and Euros for your convenience

For all snorkel trip bookings: Full payment required to confirm all reservations.
There are two ways to make deposit payment – by Credit Card OR by bank transfer.

For trips, accommodation and transfer packages provided by Andaman Blue Conservation the following cancellation/change policy will apply:

Cancellation up to 1 week before trip date - 90% Refund of trip price (not including Surin bungalow - see below)
Cancellation between 1 week and 3 days before trip date receive - 80% Refund of trip price (not including Surin bungalow - see below)
Cancellation less than 72 hours before trip departure receive - 70% Refund of trip price (not including Surin bungalow - see below)

Important Note: Bungalow payments are non- refundable.
All Surin Islands bungalow payments are non-refundable by the Surin Islands National Park and dates of bungalow bookings cannot be changed. In the event of cancellation we CAN try to resell your bungalow reservation and pass the funds on to you.

Change of trip dates:
If for some reason you cannot make the date of the trip originally booked, it may be possible to move dates of your snorkel trip (within the same season). However, we cannot guarantee this will be possible, as it is subject to availability. We recommend you contact us as soon as possible if you decide you need to change dates.

We recommend all guests take out a high quality travel insurance to cover the cost of cancellation or change of dates due to unforeseen circumstances.

All balances paid upon check-in are non-refundable. We recommend you take out a high quality insurance policy to cover the cost of curtailment due to unforeseen circumstances.

Where Andaman Blue Conservation has to cancel a trip entirely then a refund will be offered.

Although every effort will be made to operate the trips as advertised, Andaman Blue Conservation reserves the right (at our sole discretion and without penalty) to alter an itinerary where it is in the interest of trip participants if caused by poor weather conditions, medical emergency or other circumstances beyond our control. In this case where a trip is cut short then an appropriate adjustment may be made to trip pricing.

We act as an agent for speedboat, transport & accommodation companies and Surin National Park. We assume no liability in connection with their services.

Where holidays are booked utilising the services of third party partners - Kuraburi Greenview Travel, The Surin Islands National Park, Sak Taxis, Moken Eco Village or Boon Piya Resort then their terms & conditions will also come into effect.

Andaman Blue Conservation will not be responsible for any act, omission, error or any injury, delay, irregularity, government regulations, theft or strikes over which we have no control.

Andaman Blue Conservation are not responsible for nor can be held liable for damage or loss of customer equipment.

All customers are required to provide the name of their accommodation for boat insurance and for transfers at least 24 hours before the start of their trip.

Boat insurance is only valid when arranged with the name of the accommodation in which customers stayed the previous night.

Minibus (& taxi) transfers can only be arranged from named accommodation, e.g. hotels, resorts, apartments, guesthouses or hostels.

Minibus (& taxi) transfers cannot be arranged from private addresses, e.g. Air B&B or private residences.

Private taxi transfers can be arranged TO many locations AFTER a Surin Islands Trip for an additional charge.

In the event that customers do not provide an accommodation name, Blue Guru cannot be held liable for boat insurance or transfers not being able to be arranged.

If customers do not provide an accommodation name for minibus pick up and cannot join the trip as a result, this will be deemed cancellation by the customer and the trip deposit and any bungalow payment will be non-refundable accordingly.

Like with all great Natural Marine Parks around the globe, the local Governments and Authorities impose local permit charges to all visitors. Here in Thailand we have several marine parks of this type. The following charges will apply to all our guests and will be collected on the day of the activity:

For snorkel trips Koh Surin Marine Park entry fees are included in the trip price and are charged at the rate of 500Baht per adult and 300Bt per child.
There is no discount for Thai nationals joining Surin snorkel trips.

We look forward to welcoming you to the Surin Islands.